Complaining Consumer Identification * Required data
Detail of the Claim and Consumer Order * Required data
Claim Type *
Type of consumption *
Order No. *
Description of the product or service *
Detail of the Claim / Complaint, as indicated by the client: *
(1) Claim: Disagreement related to products and / or services.
(2) Complain:Disagreement not related to products and / or services; or, discomfort or dissatisfaction with the attention to the public.